Shipping & Delivery
We take great care in ensuring your order arrives safely, discreetly, and on time. Below you’ll find everything you need to know about our shipping options and delivery policies.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays).
You will receive a confirmation email with tracking details once your order has shipped.
Packaging
All orders are shipped in plain, discreet packaging with no branding or indication of contents.
Your privacy is important to us — there will be no mention of Kinkette or the product category on the outside of the parcel.
Shipping Within Australia
We offer multiple options via Australia Post and courier services:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Free on orders $99+ / Flat rate $15 |
| Express Shipping | 1–3 business days | $20 |
Remote and regional areas may experience slightly longer delivery times.
International Shipping
We ship discreetly to most major countries worldwide.
| Region | Estimated Delivery Time | Cost |
|---|---|---|
| NZ, US, UK, EU | 7–15 business days | Calculated at checkout |
| Rest of World | 10–21 business days | Varies by location |
All international orders are tracked. Customs duties or taxes may apply depending on your country.
Tracking Your Order
Once your order is shipped, you’ll receive a tracking link via email. You can monitor your delivery status at any time.
Delivery Delays
While we do our best to meet delivery estimates, some delays may occur due to:
High volume periods (e.g., sales, holidays)
Courier disruptions
Weather or customs issues (for international)
We appreciate your patience and are always happy to help if you have questions.
Haven’t Received Your Order?
If your parcel hasn’t arrived within the expected timeframe, please contact us at support@kinkette.com.au with your order number — we’ll help track it down.
